Have any questions about EO Products? If you have any questions not answered here you can
always
send us an email. We may end up adding it to our list.

  • Do you test your products on animals and do any of your products contain animal ingredients?
    Our products are people-tested by us! The only animal-derived ingredients we use are supplied by hard-working bees. We use beeswax in our Lip Treatment and Hand Salve and honey in our Grapefruit & Honey Lip Treatment, Chamomile & Honey Shampoo and Conditioner, Body Balm, Purify Mask, Face Polish, Body Polish, Foot Scrub. EO Ireland does not stock the bee-related products.
  • Do your products contain artificial colours or fragrances?
    We do not use artificial colours, dyes or fragrances in any of our products. We use pure, unadulterated essential oils to provide our products with their fabulous aroma-therapeutic fragrance. Any colours that occur in our products are due to the plant-based ingredients. We prefer to let nature speak for itself!
  • Are your products hypoallergenic?
    It is difficult to define hypoallergenic because a person could find him/herself allergic to any ingredient at any time. We use pure, plant-based ingredients as the basis of all our products. Our ingredients are mild and allergic reactions are rare. However, we recommend doing a patch test on your skin when using any new product.
  • Where are your products made?
    We make all our products in small batches at our factory, which is located in Corte Madera, California (just north of San Francisco in Marin County).
  • What is the shelf life of EO Products?
    Approximately three years. Certain environmental factors, such as extreme temperatures and humidity, will affect the shelf life of our products. It is best to store Body Oils, Body Quenchers and essential oils in a cool, dark place. There is no need to refrigerate our products.
  • Are your products non-comedogenic?
    This term refers to ingredients - such as mineral oil, petrolatum and paraffin - that may clog pores. We do not use any of these ingredients in our products. Instead, we use plant-based oils, vegetable glycerin and beeswax as moisturisers.
  • I am allergic to wheat/gluten and noticed that some of your products contain wheat amino acids.
    Wheat amino acids in body care products do not affect people with wheat/gluten allergies or Coeliac disease.
  • I'm concerned about my privacy. Do you sell any personal information from your website?
    Be assured that we do not sell or offer your name or address to any other company or service, and your ordering information will be kept confidential.
  • Is your website secure?
    Your on-line purchases are with PayPal, the worlds largest online payment method. PayPal is a secure online payment method, which allows you to pay without sharing any of your financial information directly with the vendor. PayPal is a safer way to pay online because you don’t have to keep entering your card details.